We want you to love everything you purchase from Cariuma, and we stand by every item we make. If you purchased a product directly from our website and are not completely satisfied, you may return it within 14 days in France. Return fees apply.
RETURNS
Returns & Exchanges In France
Exchanges: We do not do direct exchanges. Please return your item for a refund and place a new order online.
2. Select the items you wish to return and the reason code. Use your invoice to ensure you are choosing the correct style-colour-code combination.
3. Print your return label & form and pack your items in the original order packaging. Insert the return from (bottom section of the print out) inside your parcel. Securely attach the carrier label to the outside of your package.
4. Drop your package off at your nearest postage point. We suggest using in a timely manner, but please use within 14 days. Please be sure to retain your shipping receipt as Customer Service may require it.
5. Your package will be forwarded to our main returns warehouse where it will be processed within 3-14 business days.
Returns Policy
Fully priced items may be returned within 14 days of purchase. Returns are subject to a fee and items must be returned in their original condition (unused, unwashed, unaltered, and free of pet hair). Once approved, a refund will be issued. We do not offer direct exchanges—please return your item for a refund and place a new order online. Items marked as Outlet or Final Sale, as well as returns made after 14 days, are not eligible for return or exchange.
Do you still have questions?
For any questions or queries, please visit our Returns FAQ or contact our Customer Service team by using our Contact Form.
Paiement sécurisé
Livraison rapide
Retour gratuit
